When purchasing MailShelf, you don't have to worry about which edition to buy because you can upgrade to a higher MailShelf edition at any time without losing money by trading in your current MailShelf license. This way MailShelf can grow with your company and your company needs.

For example, if you decide to purchase MailShelf Basic for £19.99 but your company needs changes and requires a more feature rich MailShelf edition e.g. MailShelf Pro which costs £39.99, you can simply trade in your MailShelf Basic license meaning you will be able to get MailShelf Pro for £20.00 when placing your upgrade order.

You can trade in every MailShelf license at any time so it is even possible to upgrade multiple times e.g. from MailShelf Basic to MailShelf Standard to MailShelf Pro etc. without losing any money because when you decide to upgrade, we will always give you the money back from your previous MailShelf license.

Upgrading your MailShelf edition is easy and requires few simple steps. Just start MailShelf and navigate to the file menu. Then select "Help -> Software Updates" and a new window is displayed where you can upgrade your current MailShelf edition to a higher one by clicking the "Upgrade" button.

You will then be forwarded to an upgrade form where you can select the new MailShelf edition you need and where you can place your upgrade order. While placing your upgrade order, the full amount of your current MailShelf license will be deducted from the amount of the new MailShelf edition so you only pay the difference.

Please note: Trading in your license means you will get a discount for your upgrade order of the full value of your current MailShelf license. It doesn't mean that we will transfer you actual money. Please keep that in mind.